Welcome to the AXA Health Pupils’ Healthcare Scheme online resource centre. Whether your child is an existing member of the scheme, or you are considering adding them, this site provides access to important information, guidance and documents.
The AXA Health Pupils' Healthcare scheme is designed to provide peace of mind, whether your child is attending or boarding with a school that provides private medical insurance for the benefit of its students.
Dependent on the cover your school has chosen, there are two products available under the scheme:
- the AXA Health Pupils' Healthcare Scheme or
- the AXA Health Pupils' Healthcare Scheme for Performing Arts
The main difference between the two options are the higher level of physiotherapy cover and a mandatory £100 excess within the Performing Arts scheme. Please follow the appropriate links below for further information.
The role of PHC
AXA Health has appointed its wholly owned subsidiary The Permanent Health Company (PHC) to assist in the administration of these Group Plans.
For further information on how these schemes are administered, you can access a Roles and Responsibilities document here.
Welcome and thank you for choosing the AXA Health Pupils' Healthcare scheme cover for your child.
Amidst the whirl of family life, there are few better feelings than providing support for your loved ones. The comfort from knowing that they're supported by private medical insurance in case they fall ill cannot be understated.
Here you'll find valuable information about your child’s healthcare cover to help you understand and make use of the policy should you need to. This includes useful information about the cover, how to make a claim under the cover and how to make a complaint, as well as your important policy literature.
Please select from the following two options, dependent upon which scheme your school provides access to:
Welcome
Welcome to the main AXA Health Pupils' Healthcare Scheme.
Below you can find useful and important information. We hope that your child remains healthy and well during the term and you enjoy the peace of mind in knowing that eligible medical diagnostics, treatment and support is at hand should it be needed.
What’s covered by the AXA Health Pupils Healthcare Scheme
IF YOUR CHILD IS AN IN-PATIENT OR DAY-PATIENT | ||
Private hospital and day-patient fees | Paid in full | At a hospital or day-patient unit in our Directory of Hospitals. |
Hospital accomodation for one adult while your child is in hospital whilst they are having eligible treatment | Paid in full | Covers the cost of one adult staying in the hospital with your child. |
Hotel accomodation for one adult while your child is in hospital | Up to £100 a night up to £500 a year | Covers towards the costs for one adult to stay near to the private hospital where your child is having eligible treatment. |
Specialist fees | No yearly limit | Includes fees for: surgeons | anaesthetists | physicians |
Cash payment if the child uses a hospital or day-patient unit that’s not in the Directory of Hospitals | £100 a night for in-patient treatment, £100 a day for day-patient treatment | We will only pay this when: • the treatment would have been covered by the plan • we are not paying for the treatment. |
IF YOUR CHILD IS AN OUT-PATIENT | ||
Surgery | No yearly limit | At a facility listed in our Directory of Hospitals. |
CT, MRI or PET scans | Paid in full | At a facility listed in our Directory of Hospitals. |
Cash payment if the child has a private CT, MRI or PET scan at a hospital or day-patient unit that is not in the Directory of Hospitals | £100 each visit | If the child has a private CT, MRI or PET scan at a scanning centre that is not in the Directory of Hospitals. |
Specialist consultations, diagnostic tests and practitioner fees when your child's specialist refers them | No yearly limit | Practitioners are nurses, dieticians, orthoptists, speech therapists, audiologists, psychotherapists or psychologists. |
Fees for outpatient treatment by physiotherapists, acupuncturists, osteopaths or chiropractors | No yearly limit on fees up to a combined overall maximum of 10 sessions in a year when your child's GP refers them | We refer to physiotherapists, osteopaths and chiropractors as 'therapists'. |
MENTAL HEALTH - IF YOUR CHILD IS AN IN-PATIENT OR DAY-PATIENT | ||
Private hospital and day-patient unit fees for mental health treatment | Paid in full up to 45 days a year | So long as your child uses a hospital or day-patient unit in our Directory of Hospitals. Including fees for; accomodation | diagnostic tests | drugs. |
Cash payment if the child uses a hospital or day-patient unit that is not in the Directory of Hospitals | £100 a night for in-patient treatment £100 a day for day-patient treatment Up to a combined maximum of 45 days a year | We will only pay this when: • the treatment would have been covered by the plan • we are not paying for the treatment |
Specialist fees for mental health treatment | No yearly limit | |
MENTAL HEALTH - IF YOUR CHILD IS AN OUT-PATIENT | ||
Specialist consultations | No yearly limit | |
Mental health treatment by psychologists and psychotherapists when a recognised specialist refers them | Up to 4 sessions on the referral of the child’s GP. If the child needs more than 4 sessions then they will need to be referred by a specialist | |
ADDITIONAL BENEFITS | ||
Cash payment when your child has free NHS In-patient treatment that would have been covered by their scheme | £50 a night up to £1,000 each year | Admitted for in-patient treatment before midnight and if we would have covered the treatment if they had had it privately. |
Oral surgery | Paid in full so long as the child uses a facility that we have an agreement with covering oral surgery | So long as the child’s dentist refers them, we will pay for: • reinserting the child’s own teeth after a trauma; or • surgical removal of impacted teeth, buried teeth and complicated buried roots; or • removal of cysts of the jaw (sometimes called enucleation). |
Ambulance transport | Paid in full | If the child is having private in-patient or day-patient treatment and it is medically necessary to use a road ambulance to transport them to another medical facility |
Cancer cover and care
The scheme includes cover for cancer including chemotherapy, radiotherapy, diagnostic tests and surgery.
The main things we don’t cover
Like all health insurance schemes, there are a few things that are not covered.
We’ve listed the most significant things here, but please also see the details in the scheme handbook.
- Treatment of ongoing, recurrent and long-term conditions (chronic conditions).
- Treatment received outside the UK.
- Private GP fees.
- Health checks and dental treatment.
- Learning and development disorders.
- Fees for specialists who aren’t recognised by AXA Health or charge above our agreed rates.
- Any costs incurred once your child’s cover has ended, even if they were pre-authorised, or the condition began when your child was covered by the scheme.
The details given are a summary of the scheme. Full details of the cover available, including what is and isn’t covered, are given in the membership handbook.
Once your child is an AXA Health Pupils’ Healthcare Scheme member, there are a few things you need to know. Firstly, any treatment your child is looking to have needs to be medically necessary. We recommend you inform us before any treatment to confirm your child’s cover.
There will be cases where the NHS will be best placed to provide care locally, as not all private hospitals in all areas of the country have suitable facilities for children. When this is the case we will talk to you about your child’s NHS options as well.
Health Information, key contacts and using the Policy
Here you'll find important information about your child’s policy, how to use and contact details.
Member documents
Parents/legal guardians of existing members of the AXA Health Pupils' Healthcare scheme can find their child’s policy literature here.
For the policy year 1 September 2025 to 31 August 2026, these are your relevant documents:
- AXA Health Pupils' Healthcare Scheme handbook
- AXA Health Pupils' Healthcare Scheme Insurance Product Information Document
- Directory of Hospitals
- Roles and Responsibilities
- Important Changes Leaflet
- Consent form
If your child was a member covered on the same plan, between 1 September 2024 to 31 August 2025, please refer here to your previous year's product information for comparison of cover:
If you would like alternative formats of these documents or should you have any queries about your membership documentation, please contact your school scheme administrator or us directly through either email - Pupilshealth@thephc.co.uk or telephone – 01923 770 000.
Welcome
Welcome to the AXA Health Pupils' Healthcare Scheme for Performing Arts.
Below you can find useful and important information, we hope that your child remains healthy and well during the term and you enjoy the peace of mind in knowing that eligible medical diagnostics, treatment and support is at hand should it be needed.
What’s covered by the AXA Health Pupils Healthcare Scheme for Performing Arts
Your scheme has a mandatory excess for the first £100 of eligible claims each year.
IF YOUR CHILD IS AN IN-PATIENT OR DAY-PATIENT | ||
Private hospital and day-patient fees | Paid in full | At a hospital or day-patient unit in our Directory of Hospitals. |
Hospital accomodation for one adult while your child is in hospital whilst they are having eligible treatment | Paid in full | Covers the cost of one adult staying in the hospital with your child. |
Hotel accomodation for one adult while your child is in hospital | Up to £100 a night up to £500 a year | Covers towards the costs for one adult to stay near to the private hospital where your child is having eligible treatment. |
Specialist fees | No yearly limit | Includes fees for: surgeons | anaesthetists | physicians |
Cash payment if the child uses a hospital or day-patient unit that’s not in the Directory of Hospitals. | £100 a night for in-patient treatment, £100 a day for day-patient treatment | We will only pay this when: • the treatment would have been covered by the plan • we are not paying for the treatment. |
IF YOUR CHILD IS AN OUT-PATIENT | ||
Surgery | No yearly limit | At a facility listed in our Directory of Hospitals. |
CT, MRI or PET scans | Paid in full | At a facility listed in our Directory of Hospitals. |
Cash payment if the child has a private CT, MRI or PET scan at a hospital or day-patient unit that is not in the Directory of Hospitals | £100 each visit | If the child has a private CT, MRI or PET scan at a scanning centre that is not in the Directory of Hospitals. |
Specialist consultations, diagnostic tests and practitioner fees when your child's specialist refers them | No yearly limit | Practitioners are nurses, dieticians, orthoptists, speech therapists, audiologists, psychotherapists or psychologists. |
Fees for out-patient treatment by physiotherapists, acupuncturists, osteopaths or chiropractors | Up to a combined overall maximum of 20 sessions in a year when the child’s GP refers them for acupuncture, osteopathy or chiropractic treatment. GP referral is not necessary for physiotherapy treatment but the session limit still applies.Further sessions when the child’s specialist refers them as long as we agree them first. | We refer to physiotherapists, osteopaths and chiropractors as 'therapists'. |
MENTAL HEALTH - IF YOUR CHILD IS AN IN-PATIENT OR DAY-PATIENT | ||
Private hospital and day-patient unit fees for mental health treatment | Paid in full up to 45 days a year | So long as your child uses a hospital or day-patient unit in our Directory of Hospitals. Including fees for; accomodation | diagnostic tests | drugs. |
Cash payment if the child uses a hospital or daypatient unit that is not in the Directory of Hospitals | £100 a night for in-patient treatment £100 a day for day-patient treatment Up to a combined maximum of 45 days a year | We will only pay this when: • the treatment would have been covered by the plan • we are not paying for the treatment |
Specialist fees for mental health treatment | No yearly limit | |
MENTAL HEALTH - IF YOUR CHILD IS AN OUT-PATIENT | ||
Specialist consultations | No yearly limit | |
Mental health treatment by psychologists and psychotherapists when a recognised specialist refers them | Up to 4 sessions on the referral of the child’s GP. If the child needs more than 4 sessions then they will need to be referred by a specialist | |
ADDITIONAL BENEFITS | ||
Cash payment when your child has free NHS inpatient treatment that would have been covered by their scheme | £50 a night up to £1,000 each year | Admitted for in-patient treatment before midnight and if we would have covered the treatment if they had had it privately. |
Oral surgery | Paid in full so long as the child uses a facility that we have an agreement with covering oral surgery | So long as the child’s dentist refers them, we will pay for: • reinserting the child’s own teeth after a trauma; or • surgical removal of impacted teeth, buried teeth and complicated buried roots; or • removal of cysts of the jaw (sometimes called enucleation). |
Ambulance transport | Paid in full | If the child is having private in-patient or day-patient treatment and it is medically necessary to use a road ambulance to transport them to another medical facility |
Cancer cover and care
The scheme includes cover for cancer including chemotherapy, radiotherapy, diagnostic tests and surgery.
The main things we don’t cover
Like all health insurance schemes, there are a few things that are not covered.
We’ve listed the most significant things here, but please also see the details in the scheme handbook.
- Treatment of ongoing, recurrent and long-term conditions (chronic conditions).
- Treatment received outside the UK.
- Private GP fees.
- Health checks and dental treatment.
- Learning and development disorders.
- Fees for specialists who aren’t recognised by AXA Health or charge above our agreed rates.
- Any costs incurred once your child’s cover has ended, even if they were pre-authorised, or the condition began when your child was included.
The details given are a summary of the scheme. Full details of the cover available, including what is and isn’t covered, are given in the membership handbook.
Once your child is a AXA Health Pupils’ Healthcare Scheme for Performing Arts member, there are a few things you need to know. Firstly, any treatment your child is looking to have needs to be medically necessary. We recommend you inform us before any treatment to confirm your child’s cover.
There will be cases where the NHS will be best placed to provide care locally, as not all private hospitals in all areas of the country have suitable facilities for children. When this is the case we will talk to you about your child’s NHS options as well.
Health Information, key contact and using the Policy
Here you'll find important information about your child’s policy, how to use and contact details.
Member documents
Parents/legal guardians of existing members of the AXA Health Pupils' Healthcare for Performing Arts scheme can find their child’s policy literature here.
For the policy year 1 September 2025 to 31 August 2026, these are your relevant documents:
- AXA Health Pupils' Healthcare for Performing Arts Scheme handbook
- AXA Health Pupils' Healthcare for Performing Arts Scheme Insurance Product Information Document
- Directory of Hospitals
- Roles and Responsibilities
- Important Changes Leaflet
- Consent form
If your child was a member covered on the same plan, between 1 September 2024 to 31 August 2025, please refer here to your previous year's product information for comparison of cover:
If you would like alternative formats of these documents or should you have any queries about your membership documentation, please contact your school scheme administrator or
Welcome and thank you for considering the AXA Health Pupils' Healthcare scheme cover for your child.
Amidst the whirl of family life, there are few better feelings than providing support for your loved ones. The comfort from knowing that they're supported by private medical insurance in case they fall ill cannot be understated.
Here you'll find valuable information to help you understand and decide whether the heathcare cover is right for you and your child. This includes useful information about the cover, how to make a claim under the cover and how to make a complaint, as well as your important policy literature.
Please select from the following two options, dependent upon which scheme your school provides access to:
Welcome
Welcome to the main AXA Health Pupils' Healthcare Scheme.
Below you can find useful and important information. We hope that your child remains healthy and well during the term and you enjoy the peace of mind in knowing that eligible medical diagnostics, treatment and support is at hand should it be needed.
What’s covered by the AXA Health Pupils Healthcare Scheme
The feeling your child is in a safe pair of hands is reassuring in a difficult time. If your child is unwell and their GP recommends further treatment, their Pupils' Healthcare Scheme membership will aim to make the experience easier and less stressful through:
- Cover for an adult to stay with your child in hospital when they are receiving inpatient treatment, even though the parent is not an AXA Health member.
- Hotel accommodation benefit of up to £100 a night, up to £500 a year in addition to the parent accommodation benefit.
- Treatment by experts in their field, so you can be confident your child will receive appropriate treatment and care.
- Covering conditions that were present before the membership started (subject to the condition being eligible under the terms & conditions of the plan).
- Cover outside of school hours and term times, providing treatment is in the UK.
IF YOUR CHILD IS AN IN-PATIENT OR DAY-PATIENT | ||
Private hospital and day-patient fees | Paid in full | At a hospital or day-patient unit in our Directory of Hospitals. |
Hospital accomodation for one adult while your child is in hospital whilst they are having eligible treatment | Paid in full | Covers the cost of one adult staying in the hospital with your child. |
Hotel accomodation for one adult while your child is in hospital | Up to £100 a night up to £500 a year | Covers towards the costs for one adult to stay near to the private hospital where your child is having eligible treatment. |
Specialist fees | No yearly limit | Includes fees for: surgeons | anaesthetists | physicians |
Cash payment if the child uses a hospital or day-patient unit that’s not in the Directory of Hospitals | £100 a night for in-patient treatment, £100 a day for day-patient treatment | We will only pay this when: • the treatment would have been covered by the plan • we are not paying for the treatment. |
IF YOUR CHILD IS AN OUT-PATIENT | ||
Surgery | No yearly limit | At a facility listed in our Directory of Hospitals. |
CT, MRI or PET scans | Paid in full | At a facility listed in our Directory of Hospitals. |
Cash payment if the child has a private CT, MRI or PET scan at a hospital or day-patient unit that is not in the Directory of Hospitals | £100 each visit | If the child has a private CT, MRI or PET scan at a scanning centre that is not in the Directory of Hospitals. |
Specialist consultations, diagnostic tests and practitioner fees when your child's specialist refers them | No yearly limit | Practitioners are nurses, dieticians, orthoptists, speech therapists, audiologists, psychotherapists or psychologists. |
Fees for outpatient treatment by physiotherapists, acupuncturists, osteopaths or chiropractors | No yearly limit on fees up to a combined overall maximum of 10 sessions in a year when your child's GP refers them | We refer to physiotherapists, osteopaths and chiropractors as 'therapists'. |
MENTAL HEALTH - IF YOUR CHILD IS AN IN-PATIENT OR DAY-PATIENT | ||
Private hospital and day-patient unit fees for mental health treatment | Paid in full up to 45 days a year | So long as your child uses a hospital or day-patient unit in our Directory of Hospitals. Including fees for; accomodation | diagnostic tests | drugs. |
Cash payment if the child uses a hospital or day-patient unit that is not in the Directory of Hospitals | £100 a night for in-patient treatment £100 a day for day-patient treatment Up to a combined maximum of 45 days a year | We will only pay this when: • the treatment would have been covered by the plan • we are not paying for the treatment |
Specialist fees for mental health treatment | No yearly limit | |
MENTAL HEALTH - IF YOUR CHILD IS AN OUT-PATIENT | ||
Specialist consultations | No yearly limit | |
Mental health treatment by psychologists and psychotherapists when a recognised specialist refers them | Up to 4 sessions on the referral of the child’s GP. If the child needs more than 4 sessions then they will need to be referred by a specialist | |
ADDITIONAL BENEFITS | ||
Cash payment when your child has free NHS In-patient treatment that would have been covered by their scheme | £50 a night up to £1,000 each year | Admitted for in-patient treatment before midnight and if we would have covered the treatment if they had had it privately. |
Oral surgery | Paid in full so long as the child uses a facility that we have an agreement with covering oral surgery | So long as the child’s dentist refers them, we will pay for: • reinserting the child’s own teeth after a trauma; or • surgical removal of impacted teeth, buried teeth and complicated buried roots; or • removal of cysts of the jaw (sometimes called enucleation). |
Ambulance transport | Paid in full | If the child is having private in-patient or day-patient treatment and it is medically necessary to use a road ambulance to transport them to another medical facility |
Cancer cover and care
The scheme includes cover for cancer including chemotherapy, radiotherapy, diagnostic tests and surgery.
The main things we don’t cover
Like all health insurance schemes, there are a few things that are not covered.
We’ve listed the most significant things here, but please also see the details in the scheme handbook.
- Treatment of ongoing, recurrent and long-term conditions (chronic conditions).
- Treatment received outside the UK.
- Private GP fees.
- Health checks and dental treatment.
- Learning and development disorders.
- Fees for specialists who aren’t recognised by AXA Health or charge above our agreed rates.
- Any costs incurred once your child’s cover has ended, even if they were pre-authorised, or the condition began when your child was covered by the scheme.
The details given are a summary of the scheme. Full details of the cover available, including what is and isn’t covered, are given in the membership handbook.
Once your child is an AXA Health Pupils’ Healthcare Scheme member, there are a few things you need to know. Firstly, any treatment your child is looking to have needs to be medically necessary. We recommend you inform us before any treatment to confirm your child’s cover.
There will be cases where the NHS will be best placed to provide care locally, as not all private hospitals in all areas of the country have suitable facilities for children. When this is the case we will talk to you about your child’s NHS options as well.
Health Information, key contact and using the Policy
Here you will find important information about your child’s policy, how to use and contact details.
Member documents
Parents/legal guardians of existing members of the AXA Health Pupils' Healthcare scheme can find their child’s policy literature here.
For the policy year 1 September 2025 to 31 August 2026, these are your relevant documents:
- AXA Health Pupils' Healthcare Scheme handbook
- AXA Health Pupils' Healthcare Scheme Insurance Product Information Document
- Directory of Hospitals
- Roles and Responsibilities
- Important Changes Leaflet
- Consent form
If you would like alternative formats of these documents or should you have any queries about your membership documentation, please contact your school scheme administrator or us directly through either email - Pupilshealth@thephc.co.uk or telephone – 01923 770 000.
Welcome
Welcome to the AXA Health Pupils' Healthcare for Performing Arts Scheme information and support online resource centre.
Below you can find useful and important information. We hope that your child remains healthy and well during the term and you enjoy the peace of mind in knowing that eligible medical diagnostics, treatment and support is at hand should it be needed.
What’s covered by the AXA Health Pupils Healthcare for Performing Arts Scheme
The feeling your child is in a safe pair of hands is reassuring in a difficult time. If your child is unwell and their GP recommends further treatment, their AXA Health Pupils' Healthcare for Performing Arts Scheme membership will aim to make the experience easier and less stressful through:
- Cover for an adult to stay with your child in hospital when they are receiving inpatient treatment, even though the parent is not an AXA Health member.
- Hotel accommodation benefit of up to £100 a night, up to £500 a year in addition to the parent accommodation benefit.
- Treatment by experts in their field, so you can be confident your child will receive appropriate treatment and care.
- Covering conditions that were present before the membership started (subject to the condition being eligible under the terms & conditions of the plan).
- Cover outside of school hours and term times, providing treatment is in the UK.
IF YOUR CHILD IS AN IN-PATIENT OR DAY-PATIENT | ||
Private hospital and day-patient fees | Paid in full | At a hospital or day-patient unit in our Directory of Hospitals. |
Hospital accomodation for one adult while your child is in hospital whilst they are having eligible treatment | Paid in full | Covers the cost of one adult staying in the hospital with your child. |
Hotel accomodation for one adult while your child is in hospital | Up to £100 a night up to £500 a year | Covers towards the costs for one adult to stay near to the private hospital where your child is having eligible treatment. |
Specialist fees | No yearly limit | Includes fees for: surgeons | anaesthetists | physicians |
Cash payment if the child uses a hospital or day-patient unit that’s not in the Directory of Hospitals | £100 a night for in-patient treatment, £100 a day for day-patient treatment | We will only pay this when: • the treatment would have been covered by the plan • we are not paying for the treatment. |
IF YOUR CHILD IS AN OUT-PATIENT | ||
Surgery | No yearly limit | |
CT, MRI or PET scans | Paid in full | At a facility listed in our Directory of Hospitals. |
Cash payment if the child has a private CT, MRI or PET scan at a hospital or day-patient unit that is not in the Directory of Hospitals | £100 each visit | If the child has a private CT, MRI or PET scan at a scanning centre that is not in the Directory of Hospitals. |
Specialist consultations, diagnostic tests and practitioner fees when your child's specialist refers them | No yearly limit | Practitioners are nurses, dieticians, orthoptists, speech therapists, audiologists, psychotherapists or psychologists. |
Fees for outpatient treatment by physiotherapists, acupuncturists, osteopaths or chiropractors | No yearly limit on fees up to a combined overall maximum of 20 sessions in a year when your child's GP refers them | We refer to physiotherapists, osteopaths and chiropractors as 'therapists'. |
MENTAL HEALTH - IF YOUR CHILD IS AN IN-PATIENT OR DAY-PATIENT | ||
Private hospital and day-patient unit fees for mental health treatment | Paid in full up to 45 days a year | So long as your child uses a hospital or day-patient unit in our Directory of Hospitals. Including fees for; accomodation | diagnostic tests | drugs. |
Cash payment if the child uses a hospital or day-patient unit that is not in the Directory of Hospitals | £100 a night for in-patient treatment £100 a day for day-patient treatment Up to a combined maximum of 45 days a year | We will only pay this when: • the treatment would have been covered by the plan • we are not paying for the treatment |
Specialist fees for mental health treatment | No yearly limit | |
MENTAL HEALTH - IF YOUR CHILD IS AN OUT-PATIENT | ||
Specialist consultations | No yearly limit | |
Mental health treatment by psychologists and psychotherapists when a recognised specialist refers them | Up to 4 sessions on the referral of the child’s GP. If the child needs more than 4 sessions then they will need to be referred by a specialist | |
ADDITIONAL BENEFITS | ||
Cash payment when your child has free NHS In-patient treatment that would have been covered by their scheme | £50 a night up to £1,000 each year | |
Oral surgery | Paid in full so long as the child uses a facility that we have an agreement with covering oral surgery | So long as the child’s dentist refers them, we will pay for: • reinserting the child’s own teeth after a trauma; or • surgical removal of impacted teeth, buried teeth and complicated buried roots; or • removal of cysts of the jaw (sometimes called enucleation). |
Ambulance transport | Paid in full | If the child is having private in-patient or day-patient treatment and it is medically necessary to use a road ambulance to transport them to another medical facility |
Cancer cover and care
The scheme includes cover for cancer including chemotherapy, radiotherapy, diagnostic tests and surgery.
The main things we don’t cover
Like all health insurance schemes, there are a few things that are not covered.
We’ve listed the most significant things here, but please also see the details in the scheme handbook.
- Treatment of ongoing, recurrent and long-term conditions (chronic conditions).
- Treatment received outside the UK.
- Private GP fees.
- Treatment for normal ageing, for example puberty.
- Health checks and dental treatment.
- Learning and development disorders.
- Fees for specialists who aren’t recognised or charge above our agreed rates.
- All costs incurred once your child’s cover has ended, even if they were pre-authorised, or the condition began when your child was included.
The details given are a summary of the scheme. Full details of the cover available, including what is and isn’t covered, are given in the membership handbook.
Once your child is an AXA Health Pupils’ Healthcare Scheme member, there are a few things you need to know. Firstly, any treatment your child is looking to have needs to be medically necessary. We recommend you inform us before any treatment to confirm your child’s cover.
Health Information, key contact and using the Policy
Here you'll find important information about your child’s policy, how to use and contact details.
Member documents
Parents/legal guardians of existing members of the AXA Health Pupils' Healthcare for Performing Arts scheme can find their child’s policy literature here.
For the policy year 1 September 2025 to 31 August 2026, these are your relevant documents:
- AXA Health Pupils' Healthcare for Performing Arts Scheme handbook
- AXA Health Pupils' Healthcare for Performing Arts Scheme Insurance Product Information Document
- Directory of Hospitals
- Roles and Responsibilities
- Important Changes Leaflet
- Consent form
If you would like alternative formats of these documents or should you have any queries about your membership documentation, please contact your school scheme administrator or