Pupils Healthcare Scheme

Welcome to the Pupils Healthcare Scheme online resource centre. Whether your child is an existing member of the Pupils Healthcare Scheme or you are considering adding your child to your school’s Pupils Healthcare Scheme, this site provides access to important information, guidance and documentation.

The Pupils Healthcare scheme is designed to provide peace of mind, whether your child is attending or boarding with a school that provides private medical insurance for the benefit of its students.

Dependant on the cover your school has chosen, there are two products available under the scheme:

  • the Pupils Healthcare Scheme or
  • the Pupils Healthcare Scheme for Performing Arts

The main difference between the two options are the higher level of physiotherapy cover and a mandatory £100 excess within the Performing Arts scheme. Please follow one of the appropriate links below for further information.

Welcome and thank you for choosing the AXA Health Pupils Healthcare scheme cover for your child. Amidst the whirl of family life, there are few better feelings than providing healthcare cover and support for your loved ones. The comfort from knowing that they're supported by private medical insurance in case they fall ill cannot be understated.

Here you'll find valuable information about your child’s healthcare cover to help you understand and make use of the policy should you need to. This includes useful information about the cover, how to make a claim, your rights under the cover, how to make a complaint and your important policy literature.

Please select from the following two options, dependent upon which Policy you have.

Welcome

Welcome to the main Pupils Healthcare Scheme information and support online resource centre.

Below you can find useful and important information. We hope that your child remains healthy and well during the term and you enjoy the peace of mind in knowing that eligible medical diagnostics, treatment and support is at hand should it be needed. 

What’s covered by the Pupils Healthcare Scheme and who’s involved in providing it

IF YOUR CHILD IS AN INPATIENT OR DAY PATIENT
Private hospital and day patient fees Paid in full At a hospital or day patient unit in our Directory of Hospitals.
Hospital accomodation for one adult while your child is in hospital Paid in full Covers the cost of one adult staying in the hospital with your child.
Hotel accomodation for one adult while your child is in hospital Up to £100 a night up to £500 a year Covers towards the costs for one adult to stay near to the private hospital where your child is having treatment.
Specialist fees No yearly limit Includes fees for: surgeons | anaesthetists | physicians
IF YOUR CHILD IS AN OUTPATIENT
Surgery No yearly limit
CT, MRI or PET scans Paid in full At a facility listed in our Directory of Hospitals.
Specialist consultations, diagnostic tests and practitioner fees when your child's specialist refers them No yearly limit Practitioners are nurses, dieticians, orthoptists, speech therapists, audiologists,  psychotherapists or psychologists.
Fees for out patient treatment by physiotherapists, acupuncturists, osteopaths or chiropractors No yearly limit on fees up to a combined overall maximum of 10 sessions in a year when your child's GP refers them We refer to physiotherapists, osteopaths and chiropractors as 'therapists'.
MENTAL HEALTH - IF YOUR CHILD IS AN INPATIENT OR DAY PATIENT
Private hospital and day patient unit fees for mental health treatment Paid in full up to 45 days a year So long as your child uses a hospital or day patient unit in our Directory of Hospitals. Including fees for; accomodation | diagnostic tests | drugs.
Specialist fees for mental health treatment No yearly limit
MENTAL HEALTH - IF YOUR CHILD IS AN OUTPATIENT
Specialist consultations No yearly limit
Mental health treatment by psychologists and psychotherapists when a recognised specialist refers them Up to 4 sessions on the referral of the child’s GP. If the child needs more than 4 sessions then they will need to be referred by a specialist
ADDITIONAL BENEFITS
Cash payment when your child has free NHS Inpatient treatment that would have been covered by their scheme £50 a night up to £1,000 each year

Cancer cover and care

The scheme includes cover for cancer including chemotherapy, radiotherapy, diagnostic tests and surgery.

The main things we don’t cover

Like all health insurance schemes, there are a few things that are not covered. 
We’ve listed the most significant things here, but please also see the details in the scheme handbook.

  • Treatment of ongoing, recurrent and long-term conditions (chronic conditions).
  • Treatment received outside the UK.
  • Private GP fees.
  • Treatment for normal ageing, for example puberty.
  • Health checks and dental treatment.
  • Learning and development disorders.
  • Fees for specialists who aren’t recognised or charge above our agreed rates.
  • All costs incurred once your child’s cover has ended, even if they were pre-authorised, or the condition began when your child was included.

The details given are a summary of the scheme. Full details of the cover available, including what is and isn’t covered, are given in the membership handbook.

Once your child is a Pupils’ Healthcare Scheme member, there are a few things you need to know. Firstly, any treatment your child is looking to have needs to be medically necessary. We recommend you inform us before any treatment to confirm your child’s cover. 

Health Information, key contacts and using the Policy


Here you'll find important information about your child’s policy, how to use and contact details.

Member documents

Parents/legal guardians of existing members of the Pupils Healthcare scheme can find their child’s policy literature here.

For the policy year 1 September 2024 to 31 August 2025, these are your relevant documents:

If your child was a member covered on the same plan, between 1 September 2023 to 31 August 2024, please refer here to your previous year's product information for comparison of cover:

If you would like alternative formats of these documents or should you have any queries about your membership documentation, please contact your school scheme administrator or us directly through either email -  Pupilshealth@thephc.co.uk or telephone – 01923 770 000.

Welcome

Welcome to the Pupils Healthcare Scheme for Performing Arts information and support online resource centre.

Below you can find useful and important information, we hope that your child remains health and well during the term and you enjoy the peace of mind in knowing that eligible medical diagnostics, treatment and support is at hand should it be needed.  

What’s covered by the Pupils Healthcare Scheme for Performing Arts and who’s involved in providing it

IF YOUR CHILD IS AN INPATIENT OR DAY PATIENT
Private hospital and day patient fees Paid in full At a hospital or day patient unit in our Directory of Hospitals.
Hospital accomodation for one adult while your child is in hospital Paid in full Covers the cost of one adult staying in the hospital with your child.
Hotel accomodation for one adult while your child is in hospital Up to £100 a night up to £500 a year Covers towards the costs for one adult to stay near to the private hospital where your child is having treatment.
Specialist fees No yearly limit Includes fees for: surgeons | anaesthetists | physicians
IF YOUR CHILD IS AN OUTPATIENT
Surgery No yearly limit
CT, MRI or PET scans Paid in full At a facility listed in our Directory of Hospitals.
Specialist consultations, diagnostic tests and practitioner fees when your child's specialist refers them No yearly limit Practitioners are nurses, dieticians, orthoptists, speech therapists, audiologists,  psychotherapists or psychologists.
Fees for out-patient treatment by physiotherapists, acupuncturists, osteopaths or chiropractors Up to a combined overall maximum of 20 sessions in a year when the child’s GP refers them for acupuncture, osteopathy or chiropractic treatment. GP referral is not necessary for physiotherapy treatment but the session limit still applies.Further sessions when the child’s specialist refers them as long as we agree them first. We refer to physiotherapists, osteopaths and chiropractors as 'therapists'.
MENTAL HEALTH - IF YOUR CHILD IS AN INPATIENT OR DAY PATIENT
Private hospital and day patient unit fees for mental health treatment Paid in full up to 45 days a year So long as your child uses a hospital or day-patient unit in our Directory of Hospitals. Including fees for; accomodation | diagnostic tests | drugs.
Specialist fees for mental health treatment No yearly limit
MENTAL HEALTH - IF YOUR CHILD IS AN OUTPATIENT
Specialist consultations No yearly limit
Mental health treatment by psychologists and psychotherapists when a recognised specialist refers them Up to 4 sessions on the referral of the child’s GP. If the child needs more than 4 sessions then they will need to be referred by a specialist
ADDITIONAL BENEFITS
Cash payment when your child has free NHS inpatient treatment that would have been covered by their scheme £50 a night up to £1,000 each year

Cancer cover and care

The scheme includes cover for cancer including chemotherapy, radiotherapy, diagnostic tests and surgery.

The main things we don’t cover

Like all health insurance schemes, there are a few things that are not covered. 
We’ve listed the most significant things here, but please also see the details in the scheme handbook.

  • Treatment of ongoing, recurrent and long-term conditions (chronic conditions).
  • Treatment received outside the UK.
  • Private GP fees.
  • Treatment for normal ageing, for example puberty.
  • Health checks and dental treatment.
  • Learning and development disorders.
  • Fees for specialists who aren’t recognised or charge above our agreed rates.
  • All costs incurred once your child’s cover has ended, even if they were pre-authorised, or the condition began when your child was included.

The details given are a summary of the scheme. Full details of the cover available, including what is and isn’t covered, are given in the membership handbook.

Once your child is a Pupils’ Healthcare Scheme for Performing Arts member, there are a few things you need to know. Firstly, any treatment your child is looking to have needs to be medically necessary. We recommend you inform us before any treatment to confirm your child’s cover. 

Health Information, key contact and using the Policy


Here you'll find important information about your child’s policy, how to use and contact details.

Member documents

Parents/legal guardians of existing members of the Pupils Healthcare for Performing Arts scheme can find their child’s policy literature here.

For the policy year 1 September 2024 to 31 August 2025, these are your relevant documents:

If your child was a member covered on the same plan, between 1 September 2023 to 31 August 2024, please refer here to your previous year's product information for comparison of cover:

If you would like alternative formats of these documents or should you have any queries about your membership documentation, please contact your school scheme administrator or us directly through either email -  Pupilshealth@thephc.co.uk or telephone – 01923 770 000.

Welcome and thank you for considering the AXA Health Pupils Healthcare scheme cover for your child.

Amidst the whirl of family life, there are few better feelings than providing healthcare cover and support for your loved ones. The comfort from knowing that they're supported by private medical insurance in case they fall ill cannot be understated.

Here you'll find valuable information to help you understand and decide whether the heathcare cover is right for you and your child. This includes useful information about the cover, how to make a claim, your rights under the cover, how to make a complaint and your important policy literature.

Please select from the following two options, dependent upon which policy the cover your school provides:

Welcome

Welcome to the main Pupils Healthcare Scheme information and support online resource centre.

Below you can find useful and important information. We hope that your child remains healthy and well during the term and you enjoy the peace of mind in knowing that eligible medical diagnostics, treatment and support is at hand should it be needed.  

What’s covered by the Pupils Healthcare Scheme and who’s involved in providing it

The feeling your child is in a safe pair of hands is reassuring in a difficult time. If your child is unwell and their GP recommends further treatment, their Pupils' Healthcare Scheme membership will aim to make the experience easier and less stressful through:

  • Cover for an adult to stay with your child in hospital when they are receiving inpatient treatment, even though the parent is not an AXA Health member.
  • Hotel accommodation benefit of up to £100 a night, up to £500 a year in addition to the parent accommodation benefit.
  • Providing award winning customer service and an impressive range of healthcare support services.
  • Treatment by experts in their field, so you can be confident your child will receive appropriate treatment and care.
  • Covering conditions that were present before the membership started.
  • Cover outside of school hours and term times, providing treatment is in the UK.

IF YOUR CHILD IS AN INPATIENT OR DAY PATIENT
Private hospital and day patient fees Paid in full At a hospital or day patient unit in our Directory of Hospitals.
Hospital accomodation for one adult while your child is in hospital Paid in full Covers the cost of one adult staying in the hospital with your child.
Hotel accomodation for one adult while your child is in hospital Up to £100 a night up to £500 a year Covers towards the costs for one adult to stay near to the private hospital where your child is having treatment.
Specialist fees No yearly limit Includes fees for: surgeons | anaesthetists | physicians
IF YOUR CHILD IS AN OUTPATIENT
Surgery No yearly limit
CT, MRI or PET scans Paid in full At a facility listed in our Directory of Hospitals.
Specialist consultations, diagnostic tests and practitioner fees when your child's specialist refers them No yearly limit Practitioners are nurses, dieticians, orthoptists, speech therapists, audiologists,  psychotherapists or psychologists.
Fees for outpatient treatment by physiotherapists, acupuncturists, osteopaths or chiropractors No yearly limit on fees up to a combined overall maximum of 10 sessions in a year when your child's GP refers them We refer to physiotherapists, osteopaths and chiropractors as 'therapists'.
MENTAL HEALTH - IF YOUR CHILD IS AN INPATIENT OR DAY PATIENT
Private hospital and day patient unit fees for mental health treatment Paid in full up to 45 days a year So long as your child uses a hospital or day patient unit in our Directory of Hospitals. Including fees for; accomodation | diagnostic tests | drugs.
Specialist fees for mental health treatment No yearly limit
MENTAL HEALTH - IF YOUR CHILD IS AN OUT-PATIENT
Specialist consultations No yearly limit
Mental health treatment by psychologists and psychotherapists when a recognised specialist refers them Up to 4 sessions on the referral of the child’s GP. If the child needs more than 4 sessions then they will need to be referred by a specialist
ADDITIONAL BENEFITS
Cash payment when your child has free NHS inpatient treatment that would have been covered by their scheme £50 a night up to £1,000 each year

Cancer cover and care

The scheme includes cover for cancer including chemotherapy, radiotherapy, diagnostic tests and surgery.

The main things we don’t cover

Like all health insurance schemes, there are a few things that are not covered. 
We’ve listed the most significant things here, but please also see the details in the scheme handbook.

  • Treatment of ongoing, recurrent and long-term conditions (chronic conditions).
  • Treatment received outside the UK.
  • Private GP fees.
  • Treatment for normal ageing, for example puberty.
  • Health checks and dental treatment.
  • Learning and development disorders.
  • Fees for specialists who aren’t recognised or charge above our agreed rates.
  • All costs incurred once your child’s cover has ended, even if they were pre-authorised, or the condition began when your child was included.

The details given are a summary of the scheme. Full details of the cover available, including what is and isn’t covered, are given in the membership handbook.

Once your child is a Pupils’ Healthcare Scheme member, there are a few things you need to know. Firstly, any treatment your child is looking to have needs to be medically necessary. We recommend you inform us before any treatment to confirm your child’s cover. 

Health Information, key contact and using the Policy


Here you will find important information about your child’s policy, how to use and contact details.

Member documents

Parents/legal guardians of members of the Pupils Healthcare scheme can find their child’s policy literature here.

For the policy year 1 September 2024 to 31 August 2025, these are your relevant documents:

If you would like alternative formats of these documents or should you have any queries about your membership documentation, please contact your school scheme administrator or us directly through either email -  Pupilshealth@thephc.co.uk or telephone – 01923 770 000.

Welcome

Welcome to the Pupils Healthcare for Performing Arts Scheme information and support online resource centre.

Below you can find useful and important information. We hope that your child remains healthy and well during the term and you enjoy the peace of mind in knowing that eligible medical diagnostics, treatment and support is at hand should it be needed. 

What’s covered by the Pupils Healthcare for Performing Arts Scheme and who’s involved in providing it

The feeling your child is in a safe pair of hands is reassuring in a difficult time. If your child is unwell and their GP recommends further treatment, their Pupils' Healthcare for Performing Arts Scheme membership will aim to make the experience easier and less stressful through:

  • Cover for an adult to stay with your child in hospital when they are receiving inpatient treatment, even though the parent is not an AXA Health member.
  • Hotel accommodation benefit of up to £100 a night, up to £500 a year in addition to the parent accommodation benefit.
  • Providing award winning customer service and an impressive range of healthcare support services.
  • Treatment by experts in their field, so you can be confident your child will receive appropriate treatment and care.
  • Conditions that were present before the membership started are covered.
  • Cover outside of school hours and term times, providing treatment is in the UK.

IF YOUR CHILD IS AN INPATIENT OR DAY PATIENT
Private hospital and day patient fees Paid in full At a hospital or day patient unit in our Directory of Hospitals.
Hospital accomodation for one adult while your child is in hospital Paid in full Covers the cost of one adult staying in the hospital with your child.
Hotel accomodation for one adult while your child is in hospital Up to £100 a night up to £500 a year Covers towards the costs for one adult to stay near to the private hospital where your child is having treatment.
Specialist fees No yearly limit Includes fees for: surgeons | anaesthetists | physicians
IF YOUR CHILD IS AN OUTPATIENT
Surgery No yearly limit
CT, MRI or PET scans Paid in full At a facility listed in our Directory of Hospitals.
Specialist consultations, diagnostic tests and practitioner fees when your child's specialist refers them No yearly limit Practitioners are nurses, dieticians, orthoptists, speech therapists, audiologists,  psychotherapists or psychologists.
Fees for outpatient treatment by physiotherapists, acupuncturists, osteopaths or chiropractors Up to a combined overall maximum of 20 sessions in a year when the child’s GP refers them for acupuncture, osteopathy or chiropractic treatment. GP referral is not necessary for physiotherapy treatment but the session limit still applies. Further sessions when the child’s specialist refers them as long as we agree them first We refer to physiotherapists, osteopaths and chiropractors as 'therapists'.
MENTAL HEALTH - IF YOUR CHILD IS AN INPATIENT OR DAY PATIENT
Private hospital and day patient unit fees for mental health treatment Paid in full up to 45 days a year So long as your child uses a hospital or day patient unit in our Directory of Hospitals. Including fees for; accomodation | diagnostic tests | drugs.
Specialist fees for mental health treatment No yearly limit
MENTAL HEALTH - IF YOUR CHILD IS AN OUTPATIENT
Specialist consultations No yearly limit
Mental health treatment by psychologists and psychotherapists when a recognised specialist refers them Up to 4 sessions on the referral of the child’s GP. If the child needs more than 4 sessions then they will need to be referred by a specialist 
ADDITIONAL BENEFITS
Cash payment when your child has free NHS inpatient treatment that would have been covered by their scheme £50 a night up to £1,000 each year

Cancer cover and care

The scheme includes cover for cancer including chemotherapy, radiotherapy, diagnostic tests and surgery.

The main things we don’t cover

Like all health insurance schemes, there are a few things that are not covered. 
We’ve listed the most significant things here, but please also see the details in the scheme handbook.

  • Treatment of ongoing, recurrent and long-term conditions (chronic conditions).
  • Treatment received outside the UK.
  • Private GP fees.
  • Treatment for normal ageing, for example puberty.
  • Health checks and dental treatment.
  • Learning and development disorders.
  • Fees for specialists who aren’t recognised or charge above our agreed rates.
  • All costs incurred once your child’s cover has ended, even if they were pre-authorised, or the condition began when your child was included.

The details given are a summary of the scheme. Full details of the cover available, including what is and isn’t covered, are given in the membership handbook.

Once your child is a Pupils’ Healthcare for Performing Arts Scheme member, there are a few things you need to know. Firstly, any treatment your child is looking to have needs to be medically necessary. We recommend you inform us before any treatment to confirm your child’s cover. 

Health Information, key contact and using the Policy


Here you'll find important information about your child’s policy, how to use and contact details.

Member documents

Parents/legal guardians of members of the Pupils Healthcare for Performing Arts scheme can find their child’s policy literature here.

For the policy year 1 September 2024 to 31 August 2025, these are your relevant documents:

If you would like alternative formats of these documents or should you have any queries about your membership documentation, please contact your school scheme administrator or us directly through either email -  Pupils health@thephc.co.uk or telephone – 01923 770 000.