Our email service allows you to ask our team of experienced health professionals, including nurses, midwives, counsellors, pharmacists and dieticians, your health related question.

You don’t have to be a member, and you can ask for yourself or anyone in your family. We’ll get back to you via email, usually within 24 hours, with clear information and support.

See our most asked about health concerns

Ribcage Pain: causes, symptoms, and when to seek help

Rib cage pain – whether on the left or right hand side – can occur for many reasons.

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Why do I keep getting colds?

We are constantly being exposed to new viruses and other potential microbial infections, but if our immune system is in good working order, we can usually manage to fight most most of these off.

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Why do we wake up shaking? Common causes and tips

Waking up shaking with the symptoms you describe is most likely to be caused by one of the following...

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I have a small lump on my head, should I be concerned?

Lumps and bumps on the head can occur for a number of reasons..

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Causes of sulphur burps: how to alleviate symptoms

Most of the causes of sulphur burps are not life-threatening...

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24/7 health support line

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Are you an AXA Health member?

When you're concerned about your health, or that of a loved one, you can call one of our friendly healthcare professionals, day or night.

Whatever the issue, big or small, we are here to help. The AXA Health 24/7 health support line gives you access to one of our team of experienced health professionals who can give you information and support, covering everything from a minor sprain to worries about a major operation.

Ask one of our experienced health professionals, who’re here to help you get the best out of your health. If it matters to you, then it matters to us.

24/7 health support line